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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Brian Morrison

November 28, 2025

5  out of  5
rating by Brian Morrison
"I always feel the Dallas Smock office goes above and beyond when I call them. Knowledgeable, empathetic to the situation, and respectful in all of my interactions. What caused me to take time to give my review was an interaction I had with Dallas today. We are purchasing a new car and I needed the insurance transferred. Dallas answered the phone himself. I learned the office was actually closed but he was there and answered the phone. He switched the insurance in minutes. It’s why we stick with him and never look for “better deals”."
We responded:
"Thank you very much for the great 5-star review. I really appreciate it, and we really appreciate your business. "
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Derek

November 25, 2025

5  out of  5
rating by Derek
"Nobody "wants" to deal with insurance claims, but when the time comes you want fast, honest, reliable service. Dallas Smock provides all of those. I have been with this branch for many years, and will not even consider getting alternative quotes, because to me value is in the service. I unfortunately needed to make a claim this week, and nothing has changed, rock solid support throughout the process. They do not disappoint."
We responded:
"Thank you very much Derek. We really appreciate your long term business!"
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Rebecca Bowman

November 15, 2025

5  out of  5
rating by Rebecca Bowman
"They're all very nice, helpful and fast when I make any changes to my policies. Great agency to work with."
We responded:
"Thank you Rebecca!!!"
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Felicia Donahue

November 14, 2025

5  out of  5
rating by Felicia Donahue
"Dallas and Hannah have been nothing but helpful and kind during the claims process. You can tell they genuinely want to help you and have been exceptional with follow-up!"
We responded:
"Thank you Felicia. We really appreciate your kind words and are so glad we could help you. Thank you for your business!"
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Kenneth Wall

November 13, 2025

5  out of  5
rating by Kenneth Wall
"Been working with this Dallas w/ State Farm for a few years now. Gret guy, answers my questions in a timely & friendly manner. Very easy to get a quote or switch vehicles. I'm a huge fan of the State Farm "Drive Safe & Save". Very cool learning about my driving history and saving some cash - a feature I had no idea about until Dallas told me about it. Would recommend Dallas & his State Farm crew to anyone!"
We responded:
"Thank you Ken for the great 5 star review. We really appreciate your business. "
Profile photo of Rayne

Rayne

November 4, 2025

5  out of  5
rating by Rayne
"Dallas and his team have been great! Whether I needed a coverage change or to file an auto claim, everyone I've gotten help from here is honest, straight-forward and pleasant to talk to. They make the process convenient and easy; I'd gladly recommend them to anyone."
We responded:
"Thank you so much. We really appreciate it!"
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Steve Runkel

September 10, 2025

5  out of  5
rating by Steve Runkel
"They are truly “ like a good neighbor” Always helpful throughout the entire claims process."
We responded:
"Thank you so much Steve. We really appreciate your business. "
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PJ Weigel

August 20, 2025

5  out of  5
rating by PJ Weigel
"I am extremely satisfied with my experience with State Farm. My agent, Gerald Lewis, made the process quick and easy."
We responded:
"Thank PJ. Gerald does a great job!"
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Stephanie Bolthouse

August 18, 2025

5  out of  5
rating by Stephanie Bolthouse
"Dallas was very helpful and guided me when getting renters insurance!"
We responded:
"Thank you very much for your great review. We are so glad we could help!!"
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Doug Hartgerink

August 18, 2025

5  out of  5
rating by Doug Hartgerink
"My home had two trees sheared off by wind do damage to the roof, the Deck, Hot tub , Grill. Etc. Dallas and his team were very helpful to me working with State Farm to get a settlement on the damages. They checked in weekly until the claim was settled 3 months later."
We responded:
"Thanks Doug. We really appreciate your business. Glad we could help."
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quinthais

July 14, 2025

5  out of  5
rating by quinthais
"Always friendly and helpful. Just want to say thank you"
We responded:
"Thank you so much for the great review. We appreciate it!"
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Andrew

July 14, 2025

5  out of  5
rating by Andrew
"I have been doing business with Dallas for over a decade. I have not had any issues and I have had several claims (Auto/Home). I am very pleased with their customer service and they are transparent when discussing your options when reviewing policies. Dallas and his team are very supportive, and make sure you get the best coverage for the best price."
We responded:
"Andrew, Thank you for the nice review of our office. We are glad we have been able to help and serve you the last 10 years. Thank you for your long-term business. "
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John Charencky

July 10, 2025

5  out of  5
rating by John Charencky
"My accident claim was filed and processed quickly and painlessly. Very courteous and professional."
We responded:
"Thank you John. We appreciate your business!!"
Profile photo of Jonah Novak

Jonah Novak

July 4, 2025

5  out of  5
rating by Jonah Novak
"Anytime I’ve had questions about my policy or wanted to make changes they are always helpful and friendly"
We responded:
"Thanks Jonah, we are so glad that we can always help!"
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Mikki Jhyde

July 3, 2025

5  out of  5
rating by Mikki Jhyde
"So thankful for Dallas and his group! Shredded a tire just getting on the Gerald R Ford freeway! Helped me find a tow and got my tire changed!! Sooo grateful!! Amazing service!"
We responded:
"Thanks for the great review Mikki. I am so glad we were able to help you when you needed it most! We appreciate your business!"
Profile photo of Kailey Downey

Kailey Downey

July 2, 2025

5  out of  5
rating by Kailey Downey
"Gerald was very helpful and patient while walking me through setting up a policy with the Dallas Smock Agency. He was incredibly kind and took the time to explain the coverages and options. He made the process of starting up a policy easy and stress free!"
We responded:
"Kailey, thank you for your great 5 star review. Gerald does a great job here and we are so glad you are happy with our service. Thanks!"
Profile photo of Katherine Doyle

Katherine Doyle

June 23, 2025

5  out of  5
rating by Katherine Doyle
"Nathan and everyone else I have spoken to, or worked with was so helpful. They answered all my questions with detail and always got back with me right away. They were wonderful to work with, I definitely recommend them!"
We responded:
"Thank you so much for the great 5 star review! We really appreciate it!"
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Chase VanDyne

June 10, 2025

5  out of  5
rating by Chase VanDyne
"Been a happy customer for years. They are always prompt with any requests and quite friendly. Thanks!"
We responded:
"Thanks Chase. We really appreciate your business!"
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M Arreola

June 6, 2025

5  out of  5
rating by M Arreola
"I cannot express enough how grateful I am with State Farm when accidents happen cause they do happen you are already feeling terrible and then you start thinking about the expenses and thats only if no one was hurt and even though we are grateful no one was hurt you can’t help but to think about everything thats coming your way State Farm was so helpful surprising me with everything we are getting help with I have PLPD coverage so I never thought we would get help with anything but everyone has been so helpful and doing follow ups and have guided me through all of this Thank you"
We responded:
"Thank you for the review. We really appreciate it. We are so glad we were able to help in your time of need. "
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Ricardo Marques

June 6, 2025

5  out of  5
rating by Ricardo Marques
"Have know Dallas for years. Him and his team are great to work with. He's not just our insurance guy, we consider him a friend."
We responded:
"Thanks for the kind review Rick. I hope the best for you both always."
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Taylor Kowalewsky

May 28, 2025

5  out of  5
rating by Taylor Kowalewsky
"Couldn’t be happier with the service and support from Dallas and his team. They are always here to help and take care of any issues that come up! Highly recommend them!"
We responded:
"Thanks so much Taylor. We are so glad we are able to help you with all your insurance needs!"
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Luke Pickelman

May 21, 2025

5  out of  5
rating by Luke Pickelman
"Knowledgeable and reliable!"
We responded:
"Thanks Luke!"
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Dan Vandewarker

May 19, 2025

5  out of  5
rating by Dan Vandewarker
"Dallas and his team have served our family with excellence. We have had simple/typical situations with our insurance needs as well as some special and more complicated ones. They have been awesome in each circumstance."
We responded:
"Thank you Dan for the great 5 Star review!! We really appreciate your kind words. "
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The Legal Immigrants

May 8, 2025

5  out of  5
rating by The Legal Immigrants
"They are prompt and helpful"
We responded:
"Thank you so much. We are here to help!"
Profile photo of The Legal Immigrants

The Legal Immigrants

May 8, 2025

5  out of  5
rating by The Legal Immigrants
"They are prompt and helpful"
We responded:
"Thank you so much. We are here to help!"